Di Ann Hotel - Amsterdam

Recently a group of us stayed at your hotel (from the 29/1st). Me and my boyfriend stayed in room 316 and upon arrival we found to room to be in a clean condition. However at night I woke up and found that our bed had bugs in it. Once I turned the light on it was clear they were bed bugs and had been feeding on us while we slept, there was previous blood stains on the bedding and now ours was added to this. The next day we came back and the bed had not been made or linen changed (this could have been due to the renovation in the opposite rooms to ours) we did however notify the staff on reception and they replace the towels in our room however did not clean it. And again on the third day the room had still not been cleaned. Because of these condition we did not sleep well or have an enjoyable stay. The location and price was ideal for the trip we were on however due to these appalling conditions we will not be staying there again and will advise any friends to stay elsewhere. I sent this to the hotel last week and have had no reply. Since this email I have had a reaction to the bug bites I revived at the hotel and now have to seek medical care because of staying here.

stay here every year, staff very friendly, clean rooms comfy beds very close to everything

some of the rooms are on the small side shouldnt be an issue if your only using it to sleep

Of course the location of the hotel is great. Within 10-15 min you can reach the Central Station (walking). Also all other sight seeing points are really close.The hotel stuff was really nice. Breakfast was a good 2-star-breakfast (two kinds of bread, several sorts of marmelade/Nutella, eggs, cheese, juice, coffee and tea). Although the room was really small it is enough for having a good rest at night. As our room was showing to the main street you could hear the traviffic in the morning. But to us it did not matter as we enyoied our own balcony (which was quite big) ! We booked a room with our own bathroom, which was clean. But I could see the the toilet on the flour was always clean also.

As we did not expect too much from a two star hotel it was really nice. In Amsterdam the rooms are really (really!) small - this seems to be standard. The bathroom in the room had no window and a bad air circulation. So it was mould-infested (bad, bad smell...). The bed was not really comfortable. Good or bad - your need to decide: the very steep stairs to get to the rooms ;)

They're many storage spaces in the room. The great balcony offers a nice view on the city. The Buffet Breakfast is excellent (eggs, toasts, marmelade, Nutella, good black coffee,...) and served from 07:30 to 10:30 ! The hotel is well located, in a nice historical house, close to Dam Square. I would return there without hesitating !

It's a bit noisy due to the tram right under the windows but ok to sleep.

Street near of the hotel is noisy.

Very central location & Friendly staff.

* Room came with a balcony and although it was possible to 'see the canal', it's a little misleading to say it has a 'canal view', as the hotel definitely isn't on the canal. * Room was very cold and the heating rarely seemed to be on. * Throughout the 2 night stay, towels and sheets were not changed. * LCD TV was mounted at the wrong angle, meaning you couldn't watch it unless stood up! * I booked a Deluxe room, but there was absolutely nothing deluxe about the rooms at this Hotel.

Truly wonderful balcony! Surprisingly varied breakfast. Location obviously excellent. Staff helpful and pleasant and informative.

My grandma would not have been able to climb all those steep and narrow stairs... I was also a bit concerned that you had to leave the key card in the reception during the day, so that theoretically anyone could wander on in and claim to be staying in a certain room, since the afternoon receptionist did not check to see if I was actually the person who had checked in there in the morning.

central location to what we wanted to do

sttep steps, damp in the rooms

Staff were helpful, and open 24 hour.

The breakfast could have more options.

Not much...pricy and old.

Stairs 56 straight up to lobby then 24 more up one floor. Dragging bags up and down was horrible. Bad lighting in the bathroom. Butt shower...if you have to ask you don't need to go. Would not recommend this hotel or the others adjacent. Looked at all and the stairs were all the same.

The staff is good!

The breakfast is simple. The tv is old and so small.

Location is great , good rate, exciting steep long staircase to show American guests ! An experience in itself . Room is very small (2 feet walking space around bed)but we only needed to sleep there so served it's purpose. Room was clean and bed fine .No modern interior design or so . Has safe and (empty fridge).

the access to rooms is not good because there is not elevators and the stair is so long and very narrow.

Excellent location. Very good breakfast food. Clean and neat.

No elevator. Steep stairs. Not good for old people, reception on 2-nd floor. Old bathroom.

Good sized rooms with en-suite. A nice man who runs up and down the stairs will take all your luggage up too, so you don't need to (he is like a human pack horse) that was a relief as it was 3 sets of long, narrow stairs up to our room.

There is a lot of stairs at Hotel Di-Ann and only one English Channel on the televisions which is CNN.